At Katarzyna’s Placki, we are committed to providing you with high-quality online courses and services. However, if you’re not satisfied with your purchase, we’re here to help. Please review our refund and return policy below.

1. Course Access and Refunds

Since our products are digital and involve instant access to content (such as online courses and video tutorials), we do not offer refunds once a course has been accessed. We encourage you to review course descriptions and any free materials before making a purchase.

If you experience technical issues that prevent access to your course, please contact our support team immediately. We will assist in resolving any technical difficulties and ensure you’re able to access the content.

2. Requesting a Refund

If you are not satisfied with the course or service you’ve purchased, you may request a refund within 7 days of your initial purchase. Refunds will only be considered if you have not accessed more than 50% of the course content.

To request a refund, please contact our customer service team at info@katarzynasplacki.xyz. Please provide your order number and details about your experience, and we will review your request accordingly.

3. Subscription Cancellation

If you are subscribed to our monthly recipe and tips service, you can cancel your subscription at any time. Cancellations will take effect at the start of the next billing cycle, and you will not be charged for the following month.

To cancel your subscription, please log in to your account and follow the cancellation instructions or contact us at info@katarzynasplacki.xyz.

4. Exceptions

Refunds or exchanges may not be applicable in the following cases:

• If the product has been accessed or downloaded.
• If more than 7 days have passed since your purchase.
• If you have received personalized services or content.

5. Contact Us

If you have any questions or concerns regarding our refund and returns policy, please feel free to contact our customer support team at info@katarzynasplacki.xyz. We strive to ensure a positive experience for all of our customers and will do our best to assist you.

Thank you for choosing Katarzyna’s Placki!